Is NBI Open Today? Updated NBI Office Hours and Holiday Schedule 2025
The National Bureau of Investigation (NBI) is an important government agency in the Philippines that issues NBI Clearance Certificates. These certificates are proof that a person has no criminal record and can be used for job applications, travel, or other legal purposes.
If you’re planning to visit an NBI branch for your clearance, one question often comes to mind , “Is NBI open today?” Knowing the exact operating hours and holidays can save you time and prevent unnecessary trips. Valid ID’s required for NBI Clearance certificate.
This article explains the official NBI working hours, public holidays, and useful tips to make your visit easy and hassle-free. An individual can authorize someone to obtain NBI clearance on behalf of him/her. For this purpose authorization letter used for official process.
NBI Working Days: When Is NBI Open?
The NBI follows the same working pattern as other government offices in the Philippines.
- Open Days: Monday to Friday
- Closed Days: Saturday, Sunday, and public holidays
NBI offices open from 8:00 AM to 5:00 PM on regular weekdays. This schedule applies to most government-based NBI branches.
NBI Offices Working Hours
| Day | Status | Office Hours |
|---|---|---|
| Monday – Friday | Open | 8:00 AM – 5:00 PM |
| Saturday | Closed | — |
| Sunday | Closed | — |
| Public Holidays | Closed | — |
So, if today is a weekday, the NBI is open. But if it’s a weekend or national holiday, you’ll have to plan your visit for another day.
Mall-Based NBI Branch Hours
In some areas, NBI branches are located inside malls for public convenience. These branches have slightly different working hours.
| Day | Operating Hours |
|---|---|
| Monday to Friday | 10:00 AM – 7:00 PM |
| Saturday & Sunday | Closed |
| Holidays | Closed |
Sample Mall Locations and Timings
| Mall Branch | Operating Hours | Location Inside Mall |
|---|---|---|
| Robinsons Galleria Ortigas | 10:00 AM – 5:00 PM | Lower Ground, ADB Wing |
| Robinsons Manila | 10:00 AM – 5:00 PM | Lingkod Pinoy Center, Basement |
| SM City Bacoor | 10:00 AM – 7:00 PM | 3rd Floor |
| Alimall Cubao | 10:00 AM – 7:00 PM | Araneta Center |
| SM Centre Las Piñas | 9:00 AM – 6:00 PM | Ground Floor |
If your schedule is tight, mall-based branches can be a good option since they open slightly later and may close later too.
Regional NBI Offices and Early Open Branches
Some regional branches start operations earlier to serve more applicants.
| Type | Operating Hours |
|---|---|
| Government-Based Offices | 8:00 AM – 5:00 PM |
| Mall-Based Offices | Up to 7:00 PM |
| Early Open Branches | 6:00 AM – 5:00 PM |
Examples of early opening branches:
- Cebu City NBI Office: 6:00 AM – 5:00 PM
- Bacolod City NBI Office: 6:00 AM – 5:00 PM
Metro Manila NBI Branches
If you live in or near Metro Manila, here are the major NBI branches and their locations:
| Branch | Location |
|---|---|
| U.N. Avenue Branch | Ermita, Manila |
| Quezon City Hall Branch | Diliman, Quezon City |
| Baclaran Branch | Redemptorist Rd., Parañaque |
| POEA Branch | POEA Building, Mandaluyong |
These offices are among the busiest, so it’s best to book your appointment early and arrive before 10:00 AM.
NBI Holidays 2025: When the Offices Are Closed
NBI offices are closed during public holidays and special non-working holidays in the Philippines.
Public Holidays
| Holiday | Date |
|---|---|
| New Year’s Day | January 1 |
| Maundy Thursday | Movable (Holy Week) |
| Good Friday | Movable (Holy Week) |
| Araw ng Kagitingan | April 9 |
| Labor Day | May 1 |
| Independence Day | June 12 |
| National Heroes Day | Last Monday of August |
| Bonifacio Day | November 30 |
| Christmas Day | December 25 |
| Rizal Day | December 30 |
Special Non-Working Holidays
| Holiday | Date |
|---|---|
| Chinese New Year | Movable (Lunar Calendar) |
| EDSA People Power Anniversary | February 25 |
| Ninoy Aquino Day | August 21 |
| All Saints’ Day | November 1 |
| Christmas Eve | December 24 |
| New Year’s Eve | December 31 |
Always check the official NBI Facebook page or website for announcements of additional holidays or suspensions due to weather or national events.
Best Time to Visit NBI Offices
Knowing the best hours to visit can help you avoid long queues.
| Time | Crowd Level |
|---|---|
| 9:00 AM – 10:00 AM | Peak hours (most crowded) |
| 10:00 AM – 2:00 PM | Best time to visit |
| 2:00 PM – 5:00 PM | Off-peak hours |
Try visiting between 10:00 AM and 2:00 PM for faster service. Avoid Mondays and days right after long weekends, as those are usually the busiest.
Summary of NBI Working Hours and Holidays
| Category | Details |
|---|---|
| Weekday Schedule | Monday–Friday (8:00 AM – 5:00 PM) |
| Weekend Schedule | Saturday & Sunday – Closed |
| Early Open Branches | Cebu & Bacolod – 6:00 AM – 5:00 PM |
| Public Holidays | Closed |
| Special Holidays | Closed |
| Best Time to Visit | 10:00 AM – 2:00 PM |
| Off-Peak Hours | 2:00 PM – 5:00 PM |
Helpful Tips Before Visiting the NBI
- Book an Online Appointment First
Walk-ins are not allowed. You must book your NBI appointment online before visiting. - Arrive Early
Arriving 30 minutes before your schedule can save you from delays or overcrowding. - Bring All Required Documents
Don’t forget your valid ID, reference number, and printed confirmation of your appointment. - Avoid Visiting on Mondays
Mondays are usually the busiest day of the week. Choose midweek days like Wednesday or Thursday. - Double-Check Your Appointment Branch
Ensure the NBI branch listed in your confirmation is the one you plan to visit.
Why Knowing the NBI Schedule Matters
Understanding the NBI working hours helps you manage your time better, especially if you are renewing your clearance for employment or travel. Visiting during the right hours reduces stress, saves money on transportation, and ensures a smoother experience.
Without checking the NBI schedule, you might visit on a closed day or during peak hours , wasting your entire day.
Conclusion
The NBI Clearance process becomes easy when you know the right office hours, working days, and holiday schedule. In 2025, all government-based NBI offices will operate from Monday to Friday, 8:00 AM to 5:00 PM, while mall-based branches usually follow 10:00 AM to 7:00 PM timings.
Avoid weekends, holidays, and Mondays for smoother transactions. Always check updates on the official NBI website or social media before visiting.
With the correct planning, you can complete your biometric verification or clearance renewal quickly and avoid the frustration of finding the NBI office closed.
FAQ’s
1. How can I check if NBI is open today?
You can check the NBI official Facebook page or website for daily updates or public announcements.
2. Are all NBI branches open at the same time?
Most branches follow the same hours, but some regional and mall-based offices have different schedules.
3. Can I visit NBI without an online appointment?
No, NBI does not allow walk-in applicants. You must book an appointment online.
4. Does NBI operate on Saturdays?
No, NBI offices are closed on Saturdays and Sundays.
5. What is the best time to visit NBI?
Between 10:00 AM and 2:00 PM is the best time to avoid long lines.

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